About

About Our Team

Who We Are

Crakka Windscreens specialises in repairs and replacements of windscreens, flat laminated glass and all forms of auto glass. Based in Taree—we service all areas from Pacific Palms to Forster and surrounding regions.

We offer a mobile service to make the experience for our customers as easy and convenient as possible, windscreen chips and cracks can be repaired quickly by our team, we have 50 years of combined experience in the auto glass industry, specifically in repairing windscreens.

Being able to help members of our community with their windscreen requirements is something we are very proud of. We are a licensed and authentic repairer under the National Windscreen Group and we’re passionate about providing the best windscreen chip repairs in the region.

Our service is available from Monday to Friday and on weekends by appointment. We also manage the direct billing to all insurance companies as a specialised service, to ease the burden on our customers having their windscreens and auto glass repaired.

Here at Crakka Windscreens, we pride ourselves on transparency and honesty with our customers, and we aim to answer any queries as quickly as possible. Check out our FAQ for more information and please give us a call on 0488 088 550 if you have further questions.

Frequently Asked Questions

Is it safe to drive with a broken windscreen?

Yes, although it can be dangerous, depending on the size of the damage. In some instances, the damage may become worse while driving as well, leading to more complex repairs or even a replacement, being required. If you have a damaged windscreen, we recommend avoiding driving until the issue is resolved.
How long does a windscreen replacement take?

Each situation is unique, but the average time is approximately an hour, some repairs can take as little as 30 minutes and full replacement might take closer to 2 hours.
How do I know if my windscreen needs repair or replacement?

Unfortunately, there is a fine line between a windscreen that needs only a repair and a windscreen that requires full replacement, and it often requires a professional evaluation to determine the solution. With that said, most cracks smaller than a couple of centimetres can be repaired.
Does insurance cover windscreen replacement?

Yes. Most insurance providers in Australia cover windscreen repair and replacement. Here at Crakka Windscreens, we can bill your insurance company directly so you will not have to worry about doing it yourself.
Will any part of the process damage my vehicle?

No. Our skilled team is very experienced, taking extra precautions to ensure each job is done perfectly without causing any damage to your vehicle.